Council Tax Reduction Scheme

The Council Tax Reduction Scheme can help those on low incomes by cutting their council tax bill.

How can I make a claim?

You need to claim directly with us.

What is a Council Tax Reduction?

Council Tax Reduction is means tested and is calculated by comparing your income against an assessment of your needs / living allowance.  The level of your needs allowance is determined by your age, whether you are single or a member of a couple and whether you have any children or any disabilities.

Am I eligible to claim a Council Tax Reduction?

Council Tax Reduction may be claimed by the person responsible for payment of the Council Tax for your accommodation. Your Council Tax bill will be reduced by the amount due to you.

You can claim Council Tax Reduction if you have a low income. You will not be eligible if you have capital / savings / investments with a value in excess of £16,000; unless you are entitled to the guaranteed element of Pension Credit.

If you have other adults living with you, who do not pay you rent, you may be entitled to an alternative maximum Council Tax Reduction. This is an alternative to Council Tax Reduction, and is worked out using the income of all other adults in the property.  You may still qualify for this even if your own income and capital is too high.


Council Tax Reduction (CTR) is not a benefit.  CTR is a reduction made to a council tax account via a discount. 

If you disagree with a decision that the council has made regarding CTR, you will need to write to us at the address shown and explain why you think the decision is wrong. This should be done as quickly as possible after we have made our decision.  We will look at our decision again. Once we have considered your grievance you will be notified of the decision in writing together with the reasons for the decision. However, if we do not agree with your grievance, and you wish to proceed further, you may write directly to:

Valuation Tribunal Service

Hepworth House
2 Trafford Court

Telephone: 0300 123 2035
Facsimile: 01302 321447

Alternatively an appeals form may be completed online or downloaded and sent to the above address.

The following matters cannot be the subject of an appeal under these provisions:

  • The scheme adopted by the Council 
  • Decisions in relation to the recovery of Council Tax Reduction where too much has previously been awarded


Downloadable Documents

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File nameSizeApproximate Download time
Adobe PDF format - download the viewerCouncil Tax Reduction Scheme 2016/17 in PDF format1230 Kb2 mins 56 secs @ 56k, 5 secs @ 2mb

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ