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Housing Benefit and Council Tax Reduction Scheme changes of circumstance

Housing and council tax benefitsYou must tell us immediately, in writing, about any changes to the information used to assess your benefit claim / reduction application.

A phone call or asking someone else to tell us about the change is not enough.

If there is an overpayment of benefit you may have to pay some money back.

If you deliberately fail to tell us about changes which result in too much benefit being paid, you are committing an offence and you may be prosecuted.

Examples of changes in circumstances you must tell us about:

  • changes to your or your partners income, capital or savings;
  • changes to the income of any adults or children living with you or the number of people living with you;
  • if you, your partner or any other adults in your household stop receiving Income Support or Jobseekers Allowance;
  • if any of your children leave college or school;
  • if you or someone in your household starts work;
  • changes to your tenancy or rent or if you are likely to be away from home for 13 weeks or more.

 

You must tell us immediately about any changes. If the change means you would get more benefit / reduction, and you do not tell us within one month, we may not be able to backdate the change.

Please visit your local office to report your change or call us on the number shown.

Carlisle City Council logo   Cumbria County Council

Copeland District Council logo   Eden District Council logo

Gov.UK

Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ