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Housing Benefit Change Of Circumstance.

Housing and council tax benefitsYou must tell us immediately, in writing, about any changes to the information used to assess your benefit claim.

A phone call or asking someone else to tell us about the change is not enough.

If there is an overpayment of benefit you may have to pay some money back.

If you deliberately fail to tell us about changes which result in too much benefit being paid, you are committing an offence and you may be prosecuted.

Examples of changes in circumstances you must tell me about:

  • changes to your or your partners income, capital or savings;
  • changes to the income of any adults or children living with you or the number of people living with you;
  • if you, your partner or any other adults in your household stop receiving Income Support or Jobseekers Allowance;
  • if any of your children leave college or school;
  • if you or someone in your household starts work;
  • changes to your tenancy or rent or if you are likely to be away from home for 13 weeks or more.

 

You must tell us immediately about any changes. If the change means you would get more benefit, and you do not tell us within one month, we will not be able to backdate the change.

You can use the forms below to to notify us of your changes.


Downloadable Documents

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File name

Size

Download time

Microsoft Word formatChange of Circumstance Form in Word format115 Kb33 secs @ 28.8k, 16 secs @ 56k
Adobe PDF format - download the viewerChange of Circumstance Form in PDF format32 Kb9 secs @ 28.8k, 5 secs @ 56k

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Contact Information

For more information please contact Housing Benefit.

Telephone Number 01900 702650

If you would like to visit us, please call at:

The Customer Service Centre
Town Hall
Oxford Street
Workington
CA14 2RS

The office is open for visits at the following times:

8:45am to 5:00pm Monday-Thursday
8:45am to 4:30pm Friday

Telephone enquiries, please call:

(01900) 702650

The office is open for telephone calls at the following times:

8:45am to 5:15pm Monday-Thursday
8:45am to 4:45pm Friday

Claim Forms are available from:

Council Centre, Finkle Street, Workington
Council Offices at Cockermouth, Keswick, Maryport & Wigton
and Housing Association offices

Advice my also be obtained from:

Citizens Advice Bureau, which has offices in Workington, Maryport, Keswick and Cockermouth.

last updated Wednesday, October 15, 2008