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Electronic payments

Online payments

Credit and Debit cards acceptedAllerdale Borough Council has an online payment service for customers. We can accept payments for a variety of services including Council Tax, Business Rates, Excess Charges and Trade Refuse Invoices. In addition, rent payments on behalf of Derwent & Solway Housing Association can also be made via the system.

Most of our offices across the authority also accept credit and debit cards for all payments due to Allerdale. This service is, of course, still available during office hours. We accept the following cards, Visa, MasterCard, Switch and Solo. View council offices to see where payments can be made.

Automated telephone payments

Allerdale Borough Council also has a  24-hour, 7-day a week Automated Telephone Payment service for customers. The system will accept payments for a variety of services including Council Tax, Business Rates, Excess Charges and Trade Refuse Invoices. In addition, rent payments on behalf of Derwent & Solway Housing Association can also be made via this system.

You can make payment by telephone using the following number:

01900 702666

on any touch-tone phone and the voice of one of our cashiers will take you through the steps of how to pay. Just have your credit or debit card ready, along with the reference number of your intended payment.


last updated 03 November 2009