On this page: Electronic formsDownloadable documentsRelated linksContact information

Electronic payments

Online payments

Credit and Debit cards acceptedAllerdale Borough Council has an online payment service for customers. We can accept payments for a variety of services including Council Tax, Business Rates, Excess Charges and Trade Refuse Invoices. In addition, rent payments on behalf of Derwent & Solway Housing Association can also be made via the system.

Most of our council offices across the authority also accept credit and debit cards. This service is available during office hours. We accept Visa, MasterCard, Switch and Solo cards.

Automated telephone payments

Allerdale Borough Council also has a  24-hour, 7-day a week Automated Telephone Payment service for customers. The system will accept payments for a variety of services including Council Tax, Business Rates, Excess Charges and Trade Refuse Invoices. In addition, rent payments on behalf of Derwent & Solway Housing Association can also be made via this system.

You can make payment by telephone using the following number:

01900 702666

on any touch-tone phone and the voice of one of our cashiers will take you through the steps of how to pay. Just have your credit or debit card ready, along with the reference number of your intended payment.


Cumbria County CouncilDirect.Gov
Carlisle City Council logoEden District Council logoCopeland District Council logo

Contact us

 01900 702702
 01900 702507

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ