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Emergency helplines

Many helpline numbers are listed below. Our 24 hour emergency helpline is also available. The number for this is 0303 123 1702 where you will hear a series of options to be put through to the correct section.

Allerdale Borough Council

Service Normal office hours Out of hours Twitter

Emergency Helpline No.

0303 123 1702 0303 123 1702 @allerdale

General Enquiries

0303 123 1702 0303 123 1702 @allerdale

Dangerous Structures

0303 123 1702 0303 123 1702 @allerdale

Footway Lights

0303 123 1702 0303 123 1702 @allerdale

Trees

0303 123 1702 0303 123 1702 @allerdale

Blocked Drains - private only

0303 123 1702 0303 123 1702 @allerdale

Refuse Collection
flood damaged / freezer contents etc

0303 123 1702 0303 123 1702 @allerdale

Street Cleansing

0303 123 1702 0303 123 1702 @allerdale

Homelessness

0303 123 1702 0303 123 1702 @allerdale


Emergency services

Service Emergency number Twitter

Police

999 @Cumbriapolice  

Fire

999 @CumbriaFire  

Ambulance

999 @NWAmbulance  

Mountain Rescue

999    

Health Services

Service Normal office hours Out of hours

Cuedoc

contact own surgery 01228 401999

NHS Direct

111 111

Age concern

01900 873933 01946 695555

West Cumberland Hospital Homewood,
Hensingham, Whitehaven.

01946 693181  

Housing Repairs

Service Normal office hours Out of hours Twitter

Derwent & Solway

0345 3450272 0345 3450272 @Your_Housing

Home Housing

0345 1414663 0345 1414663 @homegroup

Impact Housing

03448 736290  03448 736290  

Westfield Housing

01900 602906 0845 3457808  


Cumbria County Council
 Service Normal office hours Out of hours Twitter

Trees

0845 6096609 0845 6096609 @CumbriaCC

Street Lights

0845 6096609 0845 6096609 @CumbriaCC

Social Services Helplines

01900 706326 01228 526690 (adult) and 0333 240 1727 (childrens) @CumbriaCC

Road Flooding

0845 6096609 0845 6096609 @CumbriaCC


Utilities

Service Normal office hours Out of hours Twitter

Electricity North West

0800 1954141 0800 1954141 @ElectricityNW

Power lines or pylons down

0800 1690719 0800 1690719  

National Grid - gas leaks

0800 111999 0800 111999 @nationalgriduk

United Utilities - Water, blocked public drains

0845 7462200 0845 7462200 @unitedutilities


Environment

Service Normal office hours Out of hours Twitter

Environment Agency - general

0845 9333111   @EnvAgency

Floodline 24 hrs

0345 988 1188 0345 988 1188 @EnvAgency

Emergency 24 hrs

0800 807060 0800 807060 @EnvAgency


Health Services

Service Normal office hours Out of hours

Cuedoc

111 111

NHS Direct

111 111

West Cumberland Hospital Homewood, Hensingham, Whitehaven

01946 693181 111

 

   

Preparing for Emergencies
Practical guidance on prevention and planning for situations including major accidents and terrorist attacks.

Preparing for Emergencies

 
See Cumbria County Council's Winter Ready website.
 

 

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Copeland District Council logo   Eden District Council logo

Gov.UK

Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ