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Contact the Customer Service Centre

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In person:

Visit our Customer Service Centre in the Town Hall, Oxford Street, Workington. The centre is open Monday to Thursday 8.45am to 5.00pm and Fridays 8.45am to 4.30pm.

Opening times for other customer service and information centres in Allerdale can be found on our Council Offices web page.

In writing:

Please continue to send all correspondence to Allerdale House:
 
Allerdale Borough Council
Allerdale House
Workington
CA14 3YJ

By phone:

Our contact centre team handle many incoming calls for council services. Please use the contact numbers advertised on the relevant website page for any service enquiries you have.

By email:

  Email address
General enquiries enquiries@allerdale.gov.uk
Customer service issues customer.service@allerdale.gov.uk
Comments comments@allerdale.gov.uk
Complaints complaints@allerdale.gov.uk

Internet:

If you do not have access to email, you can also use our online contact form.

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Contact us

 01900 702702
 01900 702507

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ