Service access and delivery

Our strategic priority is to engage better with customers and provide high quality, accessible and efficient services which meet their needs.

In 2009-10, the projects and actions we undertook to support this priority included:

• Council’s ‘excellent’ website leads the way at national conference
• Reminder to register for absent voting in time for deadline
• Don't forget to vote!
• Vacancy on Standards Committee
• Panel recommends new Chief Executive
• Council worker to address national regeneration conference
• Team shortlisted for regional PR award
• Leisure centres succeed in their QUEST for improvements
• Council urges return of electoral registration forms
• VIDEO: Transformation of the Council
• Council confident number of compulsory redundancies will be low
• Campaign for voters begins before general election is even called
• VIDEO: Voting with the X Factor!
• Council is all of a Twitter!
• Cumbria A to Z is launched
• allerdalecompare.com
• Council supports flood assistance
• Changes to Allerdale Borough Council services because of floods
• Future staffing at Allerdale
• A big “thank you” to all helpers at emergency reception centres
• Allerdale Borough Council’s response to Comprehensive Area Assessment
• Panel recommends senior team appointments
• Council team cleans up with Charter Mark
• Voting arrangements for people affected by floods
• VIDEO: Council hits the road to reach more people
• Licensing information accessible with a click
• Allerdale voters are switched on to new technology
• Webcam watches building of temporary road bridge
• Council’s value for money website leads the way at national conference
• Allerdale Borough Council’s website retains "excellent" rating
• Local council tax discount for flood victims living upstairs
• Allerdale’s council tax is lowest in county
• VIDEO: Taxing questions
• Changes to opening times of Customer Service Centres
• Council appoints new strategic manager
• Council’s communications shortlisted for two national PR awards
  

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