The Ombudsman
Unhappy with the way the council has dealt with your
complaint?
The Local Government
Ombudsman is an independent person who investigates allegations of
maladministration causing injustice to the person who has
complained. The Ombudsman investigates complaints about most
council matters including housing, planning, education, social
services, and council tax.
The Ombudsman who deals with this council is at:
Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
TEL: 0300 061 0614 or 0845 602 1983
FAX: 024 7682 0001
EMAIL: advice@lgo.org.uk
The Local Government Ombudsman has a leaflet called Complain
about the Council? How to complain to the Local Government
Ombudsman. You can get a copy by telephoning or writing to the
address above, or you can download it from the Ombudsman's website.
If you have an enquiry about the Local Government Ombudsman's
service you can telephone their Adviceline on 0845 602 1983