Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
CA14 3YJ

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news release


Allerdale Borough Council Christmas and New Year arrangements

22 December 2015

Allerdale Borough Council’s refuse and opening arrangements over the Christmas and New Year period are as follows:

The emergency out of hours number whilst the offices are closed over the festive period is 01900 702702.

Bin/recycling times:

Refuse, paper and purple bag collections will take place as normal unless your collection usually falls on Friday 25 December (Christmas Day). If your collection would usually fall on Christmas Day the collection will take place on Sunday 27 December.

For week commencing Monday 28 December, collections will be made as normal unless your collection would usually fall on Friday 1 January 2016 (New Year’s Day). If your collection would usually fall on the Friday, it will take place on Saturday 2 January 2016.

For more information, visit where you can check bin collection dates, report a missed collection, and check for any severe weather that could affect collections. Customers who have lost their bins due to flooding are welcome to use black bin bags until their new bin arrives. You can report missing bins by emailing or calling 01900 702702.

All Cumbria County Council’s Household Waste Recycling Centre sites will be closed on Christmas Day, Boxing Day and New Year’s Day and will all close at 4pm on Christmas Eve and New Year’s Eve.

Office opening dates/times:

Our Customer Contact Centres at Allerdale House in Workington and in Cockermouth, Keswick, Maryport and Wigton will close at 12 noon on Thursday 24 December 2015 until 9am on Monday 4 January 2016. During this time our Customer Service teams will not be available by phone – however, our emergency out-of-hours service on 01900 702702 will be operational at all times.

Opening hours for Flood Relief Centres will be updated on our website

Allerdale Borough Council’s website can be accessed 24 hours a day, seven days a week. There is a secure online payment facility as well as specific pages to report any problems - from a missing bin to dog fouling.

Allerdale Borough Council would like to wish all residents and customers a very happy Christmas and New Year. 

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ