Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
CA14 3YJ

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news release


Flood information hubs set up in Allerdale

Tuesday, 8 December 2015

Welfare hubs have been set up in Cockermouth and Keswick to help communities hit by the floods, and a third is due to open in Flimby. In addition, specialist council officers from the County Council and Allerdale Borough Council are out in the Aspatria, Cockermouth, Flimby, Keswick, Maryport, Wigton and Workington areas to offer practical on-the-spot advice to residents and businesses.

The two hubs have been set up in conjunction with the County Council and community organisations and are open from 9am to 5pm. They are at:

-       Christchurch, Sullart Street and Christchurch Rooms, South Street, Cockermouth

-       Packhorse Inn, Packhorse Court, Keswick

An advice centre will also be opened in Flimby from tomorrow [Weds] from 10am in the old Methodist Chapel, West Lane.

Anyone in need of help or advice, or those simply wanting somewhere warm and dry to get food, drinks and company, is welcome. They will be able to speak to Allerdale Borough Council officers who can offer advice on environmental health, social services, housing, property services, benefits, homelessness and health, as well as council tax and business rate discounts.

The centres also include representatives from other authorities and housing associations, and people will be also be able to do practical things like charge their mobile phones or pick up advice leaflets which show them what to do next.

Our teams will also be out on the streets offering advice to those in need on issues like environmental health and dangerous structures.

Because fewer properties are flooded out in Workington, Council officers are able to go door to door to ensure that every resident or business receives support.

Advice and assistance is also available from the Council’s Customer Services officers on or call 01900 702702 and on our website at . If emergency assistance is needed at night, the Council’s out-of-hours service will take the call.

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ