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Allerdale Borough Council,
Allerdale House,
Workington,
Cumbria,
CA14 3YJ

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Allerdale Borough Council praised for mobile reporting at industry event

23 May 2014

Allerdale Borourh Council has been highlighted as best practice for its use of mobile technology for people to report instances of environmental crime such as fly-tipping at a key event in London.

At the Socitm ‘Learning from Better connected 2014’ event on Wednesday 14th May, one of the keynote speakers, James Coltham – a mobile expert - recommended that other councils look to the Allerdale Borough Council site where mobile users can report crimes including fly-tipping and dog fouling as a good example of how to engage with the public using mobile technology.

Allerdale Borough Council launched its ‘Spot the Grot’ campaign last autumn with a new, innovative way for people to file on-the-spot reports of environmental crime using satellite technology and QR codes developed by the Council’s IT team. In a nutshell, this hi tech software with its interactive map will recognise a location and automatically send a report to the Council, taking away the need to complete lengthy forms or phone customer service lines. Information cards and posters with the QR code are available from Allerdale Borough Council offices, libraries and tourist information centres.

Since the launch of the ‘Spot the Grot’ campaign, Allerdale Borough Council has seen almost 1,000 reports being made by using the new technology with more than 40 per cent of people reporting issues for the first time.

Councillor Philip Tibble, Executive Member with responsibility for IT, said: "This is a brilliant achievement being highlighted as a good example of how to report incidents of environmental crime.  It is great news that our hard work has been recognised especially as the unique software was created by the Council’s IT team.”

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0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ