Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
CA14 3YJ

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News release


Allerdale Borough Council telecommunications update

4 June 2014

Allerdale Borough Council has set up temporary telephone numbers for customers to use for urgent enquiries whilst ongoing repairs are carried out on faulty equipment that has affected phone lines to Council offices. 

The Council has been experiencing problems with its phone lines since Sunday and has been in constant dialogue with the supplier, Vodafone to resolve the issue. Vodafone has now traced the problem to faulty equipment at a tower at Lillyhall and it is expected that normal service will be up and running again at some time tomorrow (Thursday 5th June).

In the meantime, the temporary numbers are:

01900 816986

01768 780751

01900 827457

01900 602184

Residents are also advised to visit the Council’s website at for more information and to make payments. Council payments can also be made free of charge at any shop or business displaying the Paypoint logo, Post Offices and Credit Unions across the area. Council offices are also open as usual.

Allerdale Borough Council would like to apologise to customers for any inconvenience caused during this time.

Carlisle City Council logo   Cumbria County Council

Copeland District Council logo   Eden District Council logo


Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ