Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
CA14 3YJ

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news release


Council assists with the roll-out of new benefit

10 December 2014

Universal Credit, which is the new benefit being introduced by Central Government, will soon apply to some local residents, and Allerdale Borough Council will be providing help and assistance to those people who are eligible to claim.

Universal Credit is part of the government’s Welfare Reform programme and replaces six existing benefits: Income-based Job Seeker’s Allowance, Income-related Employment and Support Allowance, Income Support, Working Tax Credit, Child Tax Credit and Housing Benefit.

The roll-out of Universal Credit begins on 15 December 2014. The first people affected in Allerdale will be limited to new claimants who are single, or are a couple, but have no children. Those residents already in receipt of benefits will not be affected and do not need to do anything.

Universal Credit will be the first benefit to have a totally online claims process meaning applicants will have to use the website to apply. To help claimants who are without access to the Internet, the Council is providing computers at our offices in Workington, Cockermouth, Keswick,  Maryport and Wigton (Local Links). Residents will need to bring a number of documents with them to help with their claim including National Insurance number, their bank/building society details, rent agreement, details of any savings, details of any income and details of any other benefits.

The Council has also devised a simple guide to the new benefit and more advice can be found on the website mentioned above.

The aim of Universal Credit is to simplify the system by lumping many different benefits into one. What this means is that recipients will receive a one payment to cover all of their living costs. The Council is therefore also providing advice to residents on debt and financial management, to help those who will find this difficult.

Cllr Konrad Hansen, Portfolio Holder for Customer and Regulatory Services, said “Universal Credit brings with it a major change in the benefit system. Although it will initially only affect a few people, it is due to be rolled out to more and more groups over the coming years. This Council is committed to helping those who are most vulnerable. Therefore, I’m pleased that the Council is able to provide the support and advice that is needed to ensure people get the financial help that they are entitled to.”

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ