Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
CA14 3YJ

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news release


Update on the location of flood information centres

17 December 2015

People in Cockermouth affected by flooding can get advice and assistance from customer service advisors at the Council’s Customer Contact Centre in Fairfield car park. Officers will no longer be available at the Christchurch Rooms in the town.

Council officers are available at the contact centre from 9am-5pm (4.30pm on a Friday) and can provide advice on issues such as housing, council tax, environmental health and any other queries related to the flooding.

Council officers are also available at the following locations:

  • Wakefield Road car park, Cockermouth – 9am-5pm
  • Moot Hall, Keswick – 9am-5pm

The centre at Flimby Old Methodist Hall will no longer be manned by Allerdale Borough Council officers. Residents who need advice can contact the Council on 01900 702 702 or .


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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ