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Council works around the clock through storms

Allerdale Borough Council is proud of the way its staff coped with the emergencies caused by the recent extreme weather conditions.

The Council had to set up an emergency reception centre to look after Cockermouth residents flooded out of their homes as well as around 90 runners evacuated from the Lake District fells when competitors in an endurance test also fell victim to the horrendous storms.

Debbie Keir, of Allerdale Borough Council’s Emergency Planning team, arrived at the emergency reception centre – set up at Cockermouth School – at 8pm on the Saturday that the storms hit and did not leave until 1pm the following Sunday.

She co-ordinated the operation, working with other volunteers through the night to ensure freezing-cold fell runners and frightened elderly people who had been flooded out of their homes were well looked after.

Debbie was relieved by David Martin, Director of Partnerships and Community, at Cockermouth School at 10am on Sunday morning, who managed the reception centre until it closed at 2pm on Sunday afternoon.

Allerdale Borough Council’s Customer Services manager Alison Miller drove through three floods herself to open up the emergency call centre in Workington’s Town Hall on the Saturday evening. Ruth Clarke, manning the Council’s Out of Hours service had been taking an increasing number of calls from residents and relatives looking for information about residents. Alison and her team handled the increased number of calls from people wanting sandbags because flood waters were rising in places like Wigton, Cockermouth, Aspatria, Keswick and Flimby.

The Council’s Construction Services manager, Dave Bryden, and his team managed to send out hundreds of sandbags to homes right across Allerdale, getting them to where they were needed most and minimising the impact of the flood waters.

The Council’s Environmental Services team had put extra road sweepers out throughout the week in advance of the forecasted floods, sweeping in particular around Keswick, Borrowdale Road and Cockermouth. These helped to clear fallen leaves from drains in advance of Saturday’s storm in order to reduce obstructions to water drainage.

The team also sent out extra crews on Sunday morning with an early morning briefing to sweeper drivers to clear leaf-fall from drain tops and other debris –  targeting areas identified from the Environment Agency website where water levels were high.

Councillor Sam Standage, Allerdale Borough Council Executive member with responsibility for Emergency Planning, said: “In the event of an emergency, such as the recent floods, Allerdale Borough Council has an emergency plan which details how the Council will respond to an emergency. Emergency Planning staff within the Council are well-trained and are able to respond promptly and effectively to an incident.”

If you would like advice on preparing for emergencies, please contact Allerdale Borough Council on 01900 702562 or email emergency.planning@allerdale.gov.uk. In case of emergency, the out of hours number is 01900 871080, or to request sandbags call 01900 702770.


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 01900 702702
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Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ