Electronic government
Central Government set a target for all councils to be capable
of delivering 100% of their services electronically by 2005. The
Local e-Government Programme officially closed in April 2006
although it continues to assist and build upon the progress of
local authorities.
However, the key driver to such developments is that of customer
expectations. The council must recognise and respond to these
changes. Our customers have expectations of the same level of
service via the telephone, or other means, that they encounter from
other service providers and organisations e.g. Direct Line.
The aim to offer our citizens a range of choices in the way a
service can be accessed, telephone, one stop shop, Internet, mobile
devices, digital TV, kiosks, enabling greater freedom to make the
choices best suited to individual circumstances.
All councils were required to submit to central government an
implementing electronic government (IEG) statement by the end of
July 2001. In October the DTLGR (Department of Transport, Local
Government and Regions) approved Allerdale Borough Council's
proposals for its implementation of e-government. We are now
working in partnership with Copeland Borough Council, Cumbria
County Council and the North West Regional e-Government group to
develop our detailed plans for implementing e-government
systems.
You can download the IEG1
Statement further down the page
All councils were required to submit a second IEG statement by
the end of October 2002. The Connected Cumbria Partnership has
produced and submitted a joint IEG2 statement; appendices to this
document provide details on individual councils plans for
implementing electronic government.
You can download the IEG2
Statement further down the page
All councils were required to submit a third IEG statement by
the end of October 2003. The Connected Cumbria Partnership produced
and submitted a joint IEG3 statement; an Allerdale appendix to this
document provides details on our own plans for implementing
electronic government.
You can download the
IEG3 Statement further down the page
IEG4 Statement
All councils were required to submit a fourth IEG statement by
the 20
th December 2004.
You can download the IEG4
Statement further down the page
IEG4.5 Statement
All councils were required to submit a mid-term IEG
statement by the 18th July 2005.
You can download the
IEG4.5 Statement further down the page
IEG5 Statement
All councils were required to submit a fifth IEG statement
by the 19th December 2005.
You can download the
IEG5 Statement further down the page
IEG6 Draft Statement
All councils were required to submit a sixth IEG statement by
31st March 2006
You can download the IEG6
Draft Statement further down the page
Consultation
The Council is keen to receive views from individuals, businesses
and other organisations on our plans for electronic government, so
why not have your say by emailing webmaster@allerdale.gov.uk?