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Performance

Beyond Best Value - The Corporate Improvement Team

 

Allerdale HouseBest Value at its most basic, is the improvement of services to our customers. Whilst the Council must no longer carry out best value reviews the Council drives improvements to its services through improvement planning and through its performance management framework.

It is because the Council is keen to continue to improve that there became a need for a corporate support unit, and therefore the Performance Improvement Unit was established. In 2006 the Council renamed the unit 'Corporate Improvement Team' to reflect the corporate support functions also carried out by the team. Here are our responsibilities:

  • To assist services in maintaining continuous improvement in performance and to actively support the performance management framework.
  • Maintain overall responsibility for the suitability and future development of the Council’s performance management software system (Covalent) to provide an accessible and practical system for recording and reporting performance information
  • To co-ordinate corporate policy development for the council through and to undertake relevant projects
  • To develop, manage and deliver a consultation programme that supports the Council’s improvement programme
  • To make a positive and effective contribution towards Allerdale becoming an excellent Authority by 2011 through improvement programmes.
  • To  manage and ensure provision of information for Inspections and post inspection action planning
  • To take a corporate policy lead on equalities and diversity
  • To take an active role in LAA and LSP activities

 

 


last updated 16 November 2009