Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
Workington,
Cumbria,
CA14 3YJ

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news release

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More choice of places to pay Council bills

29 January 2014

Residents and business owners in Allerdale will soon be able to pay their Council related bills at more than 27,000 places across the UK and around 60 places in the borough when a new payment system takes effect this spring.

From 1st April 2014, cash payments including Council Tax and Allerdale invoices can be made at any shop, business or post office accepting Paypoint payments, giving people more than 10 times more places to pay than at present.

At the same time, the Council’s five existing offices will stop taking cash payments. People currently using the offices for these services are being advised to sign up to direct debit to make payments and arrange to receive any payments from the Council directly into their bank or building society current accounts.

A previous survey carried out among visitors to Council offices revealed that as many as 80 per cent of people said it would be useful to have more places to pay. These new places not only increase choice, but some are open outside typical working hours making it much more convenient for residents who work full time.

Councillor Philip Tibble, Executive Member for Customer and Regulatory Services, said: “Straight away this new service offers much more choice and flexibility to residents who will now have the option to pay their bills in places like garages, which have extended opening hours and not be restricted to the 9-5 working day. They will also have less distance to travel to reach a payment facility making the whole process quicker, easier and much more convenient.

“Although the majority of people currently make their council tax payments by direct debit, we appreciate that some people do still value face-to-face contact and we want to make sure that everyone can access our services, whether they choose to do so online, over the phone, or face-to-face.”

A full list of all payment points will be available in the coming weeks and more information is on the website at www.allerdale.gov.uk/waystopay.  A poster campaign will be running in Council offices and across the borough to raise awareness among residents. For more information about the type of Council services that can be accessed online visit http://www.allerdale.gov.uk/ or for further advice call 01900 702702.

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ