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Emergency helplines

Many helpline numbers are listed below. Our 24 hour emergency hotline is also available. The number for this is 01900 871080.

Allerdale Borough Council

Service Normal office hours Out of hours

Emergency Helpline No.

01900 871080 01900 871080

General Enquiries

01900 702702 01900 871080

Dangerous Structures

01900 702520 01900 871080

Footway Lights

01900 702770 01900 871080

Trees

01900 702800 01900 871080

Blocked Drains - private only

01900 702580 01900 871080

Refuse Collection
flood damaged / freezer contents etc

01900 702800 01900 871080

Street Cleansing

01900 702800 01900 871080

Homelessness

01900 702660 01900 871080


Housing Repairs

Service Normal office hours Out of hours

Derwent & Solway

0845 3450272 0800 3897498

Home Housing

01900 815661 0845 6063030

Impact Housing

01900 842100  07768 723447

Westfield Housing

01900 602906 0845 3457808


Cumbria County Council

 Service Normal office hours Out of hours

Trees

0845 6096609 0845 6096609

Street Lights

0845 6096609 0845 6096609

Social Services Helplines

01900 325325 01228 526690

Road Flooding

0845 6096609 0845 6096609


Utilities

Service Normal office hours Out of hours

Electricity - United Utilities

0800 1954141 0800 1954141

Power lines or pylons down

0800 1690719 0800 1690719

Transco - gas leaks etc

0800 111999 0800 111999

United Utilities - Water, blocked public drains

0845 7462200 0845 7462200


Environment

Service Normal office hours Out of hours

Environment Agency - general

0845 9333111  

Floodline 24 hrs

0845 9881188 0845 9881188

Emergency 24 hrs

0800 807060 0800 807060


Health Services

Service Normal office hours Out of hours

Cuedoc

contact own surgery 01228 401999

NHS Direct

0845 4647 0845 4647

Age concern

01900 873933 01946 695555

West Cumberland Hospital Homewood,
Hensingham, Whitehaven.

 01946 693181  

Preparing for Emergencies Website
Practical guidance on prevention and planning for situations including major accidents and terrorist attacks.

Preparing for Emergencies

Preparing for emergencies - Direct Gov
 
The Cumbria Country Council website features a preparing for emergencies in Cumbria section.
 
 

Cumbria Resilience

The Cumbria Resilience website contains information relating to emergency response in Cumbria. You will find details about:

  • The Cumbria Resilience Forum,
  • The Community Risk Register,
  • Business Continuity; and
  • Emergency Planning and Response.

 


Cumbria County CouncilDirect.Gov
Carlisle City Council logoEden District Council logoCopeland District Council logo

Contact us

 01900 702702
 01900 702507

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ