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Job vacancies

Customer Service Advisor (Temporary until 31.03.2019)


37  hours per week
Scale E £17419 - £19430
The purpose of the role is to provide excellent service to all customers contacting the Council, both externally and internally. Customer Service Advisors should ensure as many enquiries as possible are resolved at the first point of contact to maximise customer satisfaction. All enquiries must be processed to the required performance standards (including statutory) complying with the Data Protection Act, the Freedom of Information Act and the Council’s requirements on confidentiality. The interview date for this post will be 30th April 2018.

You can download the job description and apply online or download job application forms in Word or PDF format (preferred method of application is online).

Please quote reference number CSA April 2018

If you require further details then please contact HR by email at human.resources@allerdale.gov.uk, by mail to Personnel Section, Allerdale House, New Bridge Road, Workington, Cumbria, CA14 3YJ or telephone 0303 123 1702. The closing date for applications is 20/04/2018



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0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ