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Environmental Health

Food testingOur service

We aim to provide a customer focused Environmental Health Service which responds to the needs of our customers in a fair, equitable and consistent manner within our legal framework and resources.

Services we provide

Prevention or control of:

  • food poisoning, food and water borne illness
  • sale of unfit food
  • ill health caused by air pollution
  • ill health due to contaminated water supplies
  • noise pollution
  • public health nuisance
  • unsafe and unhealthy working conditions
  • unsatisfactory environmental health conditions using licensing and registration
  • harm due to contaminated land

This is done by a combination of enforcement and advice. When enforcement is necessary we aim to do this in a manner which is open, helpful, consistent and appropriate to the risk involved.

Fees and Charges

Some of our services are chargeable. Please see Environmental Health pages in our fees and charges.

Caterers and Sous Vide cooking guidance

Newly published information leaflets in English and Chinese, with other languages to follow, and guidance on the Sous Vide cooking process can be found on the information leaflet's page.

National Food Hygiene Rating Scheme

Allerdale Borough Council joined the National Food Hygiene Rating Scheme on 26 March 2012 which replaced the Scores on the Doors initiative set up in 2007. The Food Standards Agency operate the scheme in partnership with all Local Authorities.

Ratings are calculated according to the level of compliance demonstrated with food hygiene and safety law, the structural condition of premises and confidence in management controls/procedures. The rating awarded will illustrate how well businesses perform overall ranging from 0 - Urgent improvement necessary to 5 - Very good. Businesses are rated following an inspection by a Food Safety Officer.

Further information can be found in our section on the National Food Hygiene Rating Scheme.

Customer Feedback

To improve the quality of our service regular customer surveys are carried out in a confidential manner.  Please see the Customer Feedback page for details.

Downloadable Documents

All documents open in a new window.
File nameSizeApproximate Download time
Adobe PDF format - download the viewerGrounds Maintenance Safety in PDF format783 Kb1 min 52 secs @ 56k, 3 secs @ 2mb
Microsoft Word formatGrounds Maintenance Safety in Word format13398 Kb31 mins 54 secs @ 56k, 55 secs @ 2mb
Adobe PDF format - download the viewerA Guide to Environmental Health Services in PDF format61160 Kb145 mins 37 secs @ 56k, 4 mins 11 secs @ 2mb
Microsoft Word formatEnvironment Health Unit Service Plan 2009/12 in Word format349184 Kb831 mins 23 secs @ 56k, 23 mins 50 secs @ 2mb
Adobe PDF format - download the viewerListeria - Safe Storage of Sliced Cooked Meats in PDF format76 Kb11 secs @ 56k, 0 secs @ 2mb
Microsoft Word formatPress Release on Listeria, HPA North West 2008 in Word format54 Kb8 secs @ 56k, 0 secs @ 2mb
Adobe PDF format - download the viewerCorporate Enforcement Policy in PDF format35 Kb5 secs @ 56k, 0 secs @ 2mb
Adobe PDF format - download the viewerOur Service to You in 2010/11 in PDF format111 Kb16 secs @ 56k, 0 secs @ 2mb
Microsoft Word formatPrivate Water Supplies Regulations 2009 in Word format96 Kb14 secs @ 56k, 0 secs @ 2mb
Adobe PDF format - download the viewerPrivate Water Supplies Regulations 2009 in PDF format74 Kb11 secs @ 56k, 0 secs @ 2mb
Adobe PDF format - download the viewerPrivate water supply failure sign in PDF format32 Kb5 secs @ 56k, 0 secs @ 2mb
Microsoft Word formatPrivate water supply failure sign in Word format96 Kb14 secs @ 56k, 0 secs @ 2mb
Adobe PDF format - download the viewerAction in the event of a private water supply failure flowchart in PDF format234 Kb33 secs @ 56k, 1 sec @ 2mb

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ