Contact Information

 0303 123 1702

Allerdale Borough Council,
Allerdale House,
Workington,
Cumbria,
CA14 3YJ

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Job vacancies

Community Services Support Assistant (multiple roles)


37 hours per week (part time hours will be considered)
Scale Grade E £17169 - £19238
Job Purpose: To provide technical and administrative support for Community Services including Waste and Recycling, Trade Waste, Car Parking, Bereavements, Street Scene and Sport Art and Leisure. To work in line with the Council’s values, performance management approach and “What Great Looks Like” behaviour framework. Main Duties 1. To work with customers, members of the public, in person via e-mail and letter, in a courteous and professional manner at all times. 2. To develop, use and update manual and computer systems, including specialist systems, and processes within the service to ensure a high level of accuracy of information is maintained and to actively assist in the introduction of new systems and techniques to generate efficiencies and improved ways of working. 3. To ensure accurate and up to date information is available including review and performance management information required internally and by statutory bodies 4. To support the Customer Service Centre with enquiries and advise for customers and staff regarding Community Services, by telephone and written communication in order to promote a quality customer focused responsive service. 5. To update and maintain contractual agreements and correspondence for commercially operated services. 6. To procure goods, services and supplies and raise invoices in accordance with financial regulations. Assist budget holders with the general accounting function of the service as required 7. To update and maintain accurate and up to date records for committed accounting, income and expenditure against budget allocations, including monthly budget monitoring to assist in forecasting and budget setting. 8. To update and maintain spreadsheet and data bases as required and produce performance management reports to support the service delivery. 9. To be responsible for the data collection and completion of quarterly and annual Government returns in relation to the service. 10. To be responsible for the booking and organisation of the meeting rooms. 11. To be responsible for providing all necessary arrangements, agendas to be circulated, minutes to be taken and circulated for a number of Community Services meetings and Community Services team meetings. 12. To prepare and provide a range of statistical reports in relation to Community Services as requested. 13. To support the Business Support Officer, managers and officers in the delivery of their duties. 14. Other duties and responsibilities within the professional competence of the postholder as directed by the Business Support Officer.

You can download the job description and apply online or download job application forms in Word or PDF format (preferred method of application is online).

Please quote reference number CSSA16

If you require further details then please contact HR by email at human.resources@allerdale.gov.uk, by mail to Personnel Section, Allerdale House, New Bridge Road, Workington, Cumbria, CA14 3YJ or telephone (01900) 702910 (24hr answerphone). The closing date for applications is 02/12/2016



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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ