Cockermouth Leisure Centre
Cockermouth Leisure Centre and pool is a small
but busy facility which offers many varied activities for all age
groups and abilities. It is close to the town centre and operated
and managed by Carlisle Leisure Limited.
View
location map and
contact details for Cockermouth
Leisure
Centre.
For details of improvements
made to Cockermouth Leisure Centre visit 'Cockermouth Leisure Centre
Improvements'.
The Cockermouth Leisure
Centre Customer Service Charter is available to download at the
bottom of this page.
For further information
please visit www.carlisleleisure.com which
also provides information on the leisure facilities operated in
Carlisle by Carlisle Leisure Limited.
National Benchmarking Service
Satisfaction levels of users of the leisure centre have recently
been recorded by the National Benchmarking Service as follows.
% very satisfied & fairly
satisfied
| Overall satisfaction of visit |
93.2 |
Value for money of activities |
94.9 |
| Activity charge & fees |
90.6 |
Range of activities available |
93.2 |
| Availability of activies at convenient times |
95.3 |
Ease of booking |
92.5 |
| Helpfulness of reception staff |
91.8 |
Helpfulness of other staff |
90.8 |
| Standard of coaching/instruction |
91.7 |
Quality of flooring in Sports Hall |
65.4 |
| Quality of lighting in Sports Hall |
42.3 |
Quality of equipment |
74.4 |
| Water quality in Pool |
84.8 |
Water temperature in Pool |
78.8 |
| Number of people in Pool |
81.3 |
Quality of car parking on site |
81.6 |
| Cleanliness of Changing Area |
75.5 |
Cleanliness of activity space |
85.4 |
| Value for money of food and drink |
56.3 |
Quality of food and drink |
51.9 |

The survey also gathered data on energy consumption and usage of
the leisure centre and will be used to improve the services and
facilities available to customers.