Contact Information

 01900 702521

Allerdale Borough Council,
Allerdale House,
Workington,
Cumbria,
CA14 3YJ
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Concessionary travel

The Borrowdale bus

Bus Pass Changes will not affect NoWcard National Concession bus pass holders.

From April 2009, the existing extended scheme for Allerdale residents will continue.   

Allerdale Borough Council would like to remind the borough’s residents qualifying for concessionary travel of the New National Concessionary Bus Travel Scheme which was introduced on 1st April 2008.

From April 2008, if you are aged 60 or over, or have certain disabilities, you are entitled to free off-peak bus travel on local bus services – anywhere in England.

Additionally, Allerdale has decided to extend the scheme to offer its residents free bus travel at anytime, throughout the county of Cumbria and where applicable, companions of disabled cardholders may travel too.

What do residents of Allerdale need to do?

If you are an existing NoWcard holder, your new card should have been issued to you and you need not do anything more.

If you are eligible for a bus pass and have not had one before, you need to:

  • Supply 1 recent passport size photograph with plain white or light grey background (full face / no hat)
  • Supply proof of residency in Allerdale
  • Supply proof of age or disability

You can collect a form from any of our customer service centres or telephone for help: 01900 702930

Further details of the scheme are available from the NoWcard telephone helpline: 0845 058 1096 or you can connect to their web site at: www.nowcard.org

Allerdale will continue to offer alternative concessions. If preferred, eligible residents may choose a rail card or travel tokens where applicable, instead of the national bus pass.

At the start of the new financial year you may choose to change the type of concession you have previously received (where applicable). For example, change your bus pass to a railcard. You will need to hand in your existing card at the time of exchange.

How your travel concessions may be used

  • Registered local bus services operated by Stagecoach or other operators will accept national bus pass and tokens.
  • Northern Rail will accept rail cards for travel by train and allow up to 1/3 off most fares. In addition, residents may use tokens towards the issue of a rail card or fare.
  • Taxis – some taxi firms will accept tokens. Residents should check with the firm before booking.

Distribution of the national bus pass will be directly to applicants through the post.

Replacement cards will be available at a charge of £10.00

Alternative concessions and national bus pass application forms are available for you to collect at the following council offices:

  • Workington Town Hall
  • Cockermouth Fairfield Car park
  • Keswick Town Hall
  • Maryport Town Hall
  • Wigton Market Hall Local Links

Please visit the council offices page for opening times, contact details and addresses of these offices.

Any resident who has a problem getting to their local council office can contact Allerdale Borough Council on 01900 702929 for help.

The criteria for entitlement

The normal concession will be either a Bus Pass or a Railcard. Residents who meet certain criteria can choose tokens as an alternative. Only one concession per person is allowed in any year.

Please view criteria for entitlement to see if you are eligible for concessions. This page also lets you know the proof you will need and the criteria for disabled applicants.

To find out about how we use the information you provide, please visit the National fraud initiative page.


last updated 07 July 2009