The Appeals Process

If you receive a Penalty Charge Notice (PCN) and believe that it should not be paid you should submit a challenge against it.

If you challenge the PCN within 14 days and the challenge is rejected the Council will generally extend the period within which the reduced penalty charge may be paid.   The penalty will be held at the lower rate  whilst the challenge is being considered so there is no need to make payment at this time.  If your challenge is unsuccessful you will be given a further period of time to pay at the lower rate. If your challenge is successful the Council will cancel the PCN and no payment will be required. 

The Countywide Cancellation Policy can be viewed in the downloadable document section below.

You can complete an online form for a challenge against a penalty charge notice, or you can download a form, both are linked from the bottom of this page.

If the Council rejects the challenge, the owner is still not satisfied and does not make appropriate payment, then the owner need do nothing else.  The council will send out a Notice To Owner (NTO), after 28 days from the date the Penalty Charge Notice was issued.  The owner of the vehicle should return the NTO to make formal representation against the PCN. 

The Traffic Management Act  sets out the  grounds  on which you can make the representations against a Notice to Owner.

These are the specified grounds:

  •  The alleged contravention did not occur
  •  The penalty exceeded the relevant amount  
  •  You were not the owner/keeper of the vehicle at the time of the contravention
  •  The vehicle had been taken without consent
  •  You are a hire firm, and have supplied the name of the person hiring the vehicle.
  •  There has been a procedural impropriety
  •  The traffic order concerned is invalid
  •  The notice should not have been served because the PCN has already been paid

The Council will also consider any other grounds you wish to put forward.

If the representation is rejected, a rejection letter will be sent to the owner together with details on how the owner can appeal against the decision to the Traffic Penalty Tribunal (TPT). An adjucator, independent of the council, will deal with the appeal by post or, if the owner requests, at a personal or telephone hearing.

Downloadable Documents

All documents open in a new window.
File nameSizeApproximate Download time
Microsoft Word formatChallenge against the issue of a Penalty Charge Notice in Word format405 Kb58 secs @ 56k, 2 secs @ 2mb
Adobe PDF format - download the viewerChallenge against the issue of a Penalty Charge Notice in PDF format28 Kb4 secs @ 56k, 0 secs @ 2mb
Microsoft Word formatCountywide Cancellation Policy in Word format200 Kb29 secs @ 56k, 1 sec @ 2mb

Get Adobe Acrobat ReaderDownload Acrobat PDF Reader (external website). Acrobat PDF Reader allows you to view PDF files.

Get Microsoft Word ViewerDownload Microsoft Word Viewer (external website). Microsoft Word Viewer allows you to view Word documents even if you don't have Word installed on your computer.

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0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ