Taxis and minicabs
Two
types of licensed taxi operate in Allerdale: Hackney Carriage
vehicles, which can stand on a taxi rank or be hailed from the
street, and private hire vehicles, which must be booked prior to
the journey. This can be done over the telephone or by attending
the office of a taxi operator.
Telephone numbers for private hire taxi operators are available
in the Phone Book and Yellow Pages under Taxis and Private Hire.
Please be aware that private hire vehicles are uninsured to carry
passengers if they pick up from the street without being pre-booked
and are unable to wait at taxi ranks for passengers.
The two types of taxi can be identified by the colour of the
taxi licence plate:
- White Plate - Hackney Carriage
- Yellow Plate - Private Hire
Hackney Carriages and private hire cars, their drivers and
operators must all be individually licensed to operate.
Licenses are issued by the council annually and there are a number
of conditions which must be met before a licence can be issued,
including vehicle maximum age limit and driver medical checks.
More information, including licence fees and licence application
forms, is available in the taxi
licensing section of the website.
If you need to make a complaint about a Taxi Driver or a Taxi
Operator, this can be done using the online forms below. To aid with the
investigation of the complaint, it will be helpful if you can
provide the date and time of your journey and details of the
vehicle.