Delivered through the BT TextDirect system, Typetalk connects people who cannot speak or hear on the phone, with other people using a telephone, by providing a text-to-voice and voice-to-text relay service.

TextDirect is part of the UK telephone network that provides an automatic connection to Typetalk, when someone using a textphone communicates with someone using a standard telephone. This service also supports textphone to textphone calls.

Calls are charged at your telephone communication provider’s standard rate - there is no additional charge for this service.

Typetalk is available 24 hours a day, 7 days a week.

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Contact us

0303 123 1702

Allerdale Borough Council
Allerdale House, Workington, Cumbria,
CA14 3YJ