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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections over the last couple of weeks. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Council Tax - change of address

If you have recently changed address or moved into the area you need to let us know at the earliest opportunity.

Tell us about a change of address

Landlords 

If you are a landlord and want to tell us about a tenant moving in or out of one of your properties, call 0303 123 1702.

You will also need to update the electoral register with your change of address.

Update the Electoral Register

As well as contacting us, you also may need to make the following organisations aware of your move:

  • Employer
  • School
  • Doctor and dentist
  • Utility companies - gas, water, electricity, telephone
  • Bank/building society
  • Insurance companies
  • Share registrars
  • Other financial organisations
  • Inland Revenue
  • TV Licensing - this is a legal requirement
  • DVLA - this is a legal requirement
  • Motoring organisations
  • Post Office
  • Cable/satellite company
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