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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections this week. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Delivery plan and performance reports

Allerdale Borough Council monitors performance on a regular basis through management and team meetings, meetings with portfolio holders and one to ones with staff. In addition, the council produces a report on the progress of its  Council Strategy on a quarterly basis. This report goes to the senior management team, the Executive committee and Scrutiny committee.

Delivery plan

We devise delivery plans which set out our key priorities for the year.

Download the Delivery Plan 2021/22 (Word format)

Download the Delivery Plan 2021/22 (PDF format)

How are we doing against our key priorities and targets?

The report combines performance on projects and activities and key measures, especially in relation to the priorities in the Council Plan.

Peer Review

In September 2019, the council underwent a Peer Review organised by the Local Government Association. This helps the council determine areas it is getting right and areas which can improve to ensure we offer the best service to our customers, business owners and partners. 

The results of the review can be found in the document linked below:

Download the LGA Peer Review of Allerdale Borough Council