Skip to main content
×
Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections this week. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

×
Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Housing Benefit fraud

Housing Benefit fraud is a criminal offence. It is not a victimless crime. Allerdale Borough Council is committed to preventing and detecting benefit fraud and works closely with the  Department for Work and Pensions (DWP) .

Examples of benefit fraud

  • People who work but do not declare this when they claim benefit
  • People who claim as a single person but actually live with a partner
  • People who claim from an address but do not live there
  • People who do not declare their full income or savings when they claim benefit.

Reporting benefit fraud

Report suspected benefit fraud by ringing the National Benefit Fraud Hotline on 0800 854 440 , (textphone 0800 328 0512 ) or fill in an online form. 

Following the formation of the single fraud investigation service, all allegations of housing benefit fraud are investigated by the DWP.

Report benefit fraud to the DWP

Change in circumstances

People who claim benefits have a duty to tell the council of any changes in circumstances which might affect their entitlement. You must inform us straight away if you have a change.

Report a change in circumstances

Talk to us

If you would like to talk to us about Housing Benefits you can contact us via email housing.benefits@allerdale.gov.uk  or telephone our Customer Services team on 0303 123 1702.