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See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities and individuals. There is also advice if you are reopening your business and shopping safely. Please use our online forms, webchat, app and phone number to contact us. Our Wigton office is open by appointment only - call 0303 123 1702 to book an appointment to speak to a customer service advisor.

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Housing Benefit fraud

Housing Benefit fraud is a criminal offence. It is not a victimless crime. Allerdale Borough Council is committed to preventing and detecting benefit fraud and works closely with the  Department for Work and Pensions (DWP) .

Examples of benefit fraud

  • People who work but do not declare this when they claim benefit
  • People who claim as a single person but actually live with a partner
  • People who claim from an address but do not live there
  • People who do not declare their full income or savings when they claim benefit.

Reporting benefit fraud

Report suspected benefit fraud by ringing the National Benefit Fraud Hotline on 0800 854 440 , (textphone 0800 328 0512 ) or fill in an online form. 

Following the formation of the single fraud investigation service, all allegations of housing benefit fraud are investigated by the DWP.

Report benefit fraud to the DWP

Change in circumstances

People who claim benefits have a duty to tell the council of any changes in circumstances which might affect their entitlement. You must inform us straight away if you have a change.

Report a change in circumstances

Talk to us

If you would like to talk to us about Housing Benefits you can contact us via email housing.benefits@allerdale.gov.uk  or telephone our Customer Services team on 0303 123 1702.