Close ​​​​​​​Waste collections

Bins not been emptied? We do apologise, but due to changes to our waste collection services the crews are finding they are not able to make it to some properties on the right day. We are working to address this. If your bin hasn't been emptied, check our webpage to see if you live in an area we know about and, if so, please just leave your bin out. You do not need to report it to us. We are doing everything we can to return to your property in the following day or two. You can also find out more about the changes to our bin collections and check your bin day with our online calendar.

Housing Benefit Fraud

Housing Benefit fraud is a criminal offence. It is not a victimless crime. Allerdale Borough Council is committed to preventing and detecting benefit fraud, and works closely with the Department for Work and Pensions (DWP).

Examples of benefit fraud

  • People who work but do not declare this when they claim benefit
  • People who claim as a single person but actually live with a partner
  • People who claim from an address but do not live there
  • People who do not declare their full income or savings when they claim benefit.

Reporting benefit fraud

Report suspected benefit fraud by ringing the National Benefit Fraud Hotline on 0800 854 440, Text Phone 0800 328 0512 or by filling in the online form 

  Report benefit fraud to the DWP

Following the formation of the single fraud investigation service, all allegations of housing benefit fraud are investigated by the DWP.

Don't get caught up in fraud

The Government is running a campaign called "Do The Right Thing". The aim is to enable you to report suspected benefit fraud.

People who claim benefits have a duty to notify the Council of any changes in circumstances which might affect their entitlement. You must inform the Council straight away if you have a change.

Report a change in circumstances

If you would like to talk to us about Housing Benefits you can contact us via email housing.benefits@allerdale.gov.uk or telephone our Customer Services team on : 0303 123 1702.