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Universal Credit

Universal Credit is a new benefit that is replacing the six existing benefits with a single monthly payment if you are out of work or on a low income.

Universal Credit is replacing:

  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

If you are of working age and making a new claim you need apply for Universal Credit via the Department for Work and Pensions website.

You cannot apply for Universal Credit through Allerdale Borough Council, though we can help with making the most with your money and budgeting.

You may still be able to claim Housing Benefit if you live in the catchment area for Carlisle Jobcentre or you have three or more children but you can find out what benefits are available where.

If you would like to talk to us you can contact us via email or telephone our Customer Services team on

The Money Advice Service can also give you advice on budgeting on Universal Credit.