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Council tax bills

Residents will soon be getting their council tax bill for 2023/24. This will come from Cumberland Council who will be providing all council services from 1 April 2023. Find out more about the bill, including the help and support that is available for those on low incomes, on the Cumberland Council website. 

Universal Credit

Universal Credit is a new benefit that is replacing the six existing benefits with a single monthly payment if you are out of work or on a low income.

Universal Credit is replacing:

  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

If you are of working age and making a new claim you need apply for Universal Credit via the Department for Work and Pensions website.

You cannot apply for Universal Credit through Allerdale Borough Council, though we can help with making the most with your money and budgeting .

You may still be able to claim Housing Benefit if you live in supported accommodation or you have reached the qualifying age for state pension credit.  Please contact us if you are not sure whether you can claim.

If you would like to talk to us you can contact us via email or telephone our Customer Services team on

The Money Advice Service can also give you advice on budgeting on Universal Credit

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Benefits
Council Strategy design

Cumberland Council

On 1 April 2023 local government in Cumbria will change, with Cumberland Council providing all your council services.  

On day one, most things won't change - your bins will be emptied as normal, and you'll still be able to speak to the same team about any enquiries to do with things like council tax, benefits, planning or any other service.

Keep up to date by finding and following the new council on Facebook, Twitter and LinkedIn. Sign-up to receive updates straight to your email inbox.

Find out more about the changes.

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