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Cumbria and the rest of England has been placed in national lockdown (stay at home). 

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities including the support grants. There is also advice for individuals including the Test and Trace Support payment. Our customer contact centres are not open to the public at the moment due to the restrictions. Please use our online forms, webchat, app and phone number to contact us

Coronavirus: lockdown enforcement

The situation regarding Coronavirus (Covid-19) is changing very quickly.

To reduce social contact, the government has ordered certain businesses and venues to close.

Which businesses should close? And which can stay open?

Guidance on the steps that businesses need to take, including a list of businesses affected, is available at this page on the government website.  The page also includes information on social distancing for businesses who remain open.

How can I report a business which I suspect is open when it shouldn't be?

Should you see a business operating that you think should be closed then we would appreciate your help. 

Please forward their details to or telephone 0303 123 1702 so that we can investigate. Your details will not be passed to the business.

We appreciate everyone’s help in reducing the spread of coronavirus.