Close Waste collections

Find out more about the changes to our bin collections. You can also check your bin day with our online calendar and if we have missed collecting your waste, you can report it online.You can also find out how to report issues to us online such as if you haven't had a calendar or a new bin/box.


Easter waste collections and opening hours

In the week beginning, 22 April, all collections will be a day later with collections usually due on Friday 26 April being carried out on Saturday 27 April. Collections return to normal in the following week. Find out more.


Elections - May 2019

Find out more about the local elections on 2 May 2019, including how to register to vote, how to apply for a postal or proxy vote and who is standing for election. You can also see a full breakdown of the results in 2015. You can also find out about the European Parliament elections on 23 May 2019.

Council Tax Reduction Scheme

About the scheme

The Council Tax Reduction Scheme can help those on low incomes by reducing their Council Tax bill.

Council Tax Reduction is calculated by comparing your income against an assessment of your needs/living allowance.  

The things we take into account when assessing your needs are:

  • your age,
  • whether you are single or a member of a couple
  • and whether you have any children or disabilities

Download the full scheme

Am I eligible to claim a Council Tax Reduction?

You may be entitled to claim Council Tax Reduction if you have a low income or are on Universal Credit.

You will not be eligible if you have capital, savings or investments worth more than £16,000 - unless you are entitled to the guaranteed element of Pension Credit.

How do I make a claim?

You need to claim directly with us by clicking the link below. 

Apply for for Council Tax Reduction online

Somebody else lives with me, can I still make a claim?

Yes, if:

  • you do not have a partner and
  • another adult is living with you and they are on a low income

The you may be able to apply for a ‘Second Adult Reduction’ to help with your Council Tax. 

This is worked out using the income of all other adults in the property.  You may still qualify for this even if your own income and capital is too high.

You can apply directly to the Council for a second adult reduction. 

  Apply for second adult reduction online

Changes of circumstance

You must tell us immediately, in writing, about any changes to the information used to assess your benefit claim / reduction application.

A phone call or asking someone else to tell us about the change is not enough.

If there is an overpayment of benefit you may have to pay some money back.

If you deliberately fail to tell us about changes which result in too much benefit being paid, you are committing an offence and you may be prosecuted.

Examples of changes in circumstances you must tell us about:

  • changes to your or your partners income, capital or savings;
  • changes to the income of any adults or children living with you or the number of people living with you;
  • if you, your partner or any other adults in your household stop receiving Income Support or Jobseekers Allowance;
  • if any of your children leave college or school;
  • if you or someone in your household starts work;
  • changes to your tenancy or rent or if you are likely to be away from home for 13 weeks or more.

You must tell us immediately about any changes. If the change means you would get more benefit / reduction, and you do not tell us within one month, we may not be able to backdate the change.