Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections over the last couple of weeks. The issues have been caused by self-isolation and other staff absences.

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

Coronavirus

England has moved into Step 4 from 19 July 2021.

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment.

Pay your Council Tax online

You may have just moved to the area and need to register your details with us before making a payment.

If you have a Council Tax account you can either pay by Direct Debit or pay by card.

Pay by direct debit

Direct debit is the most convenient way to pay us every month. You can choose from four dates: 1st, 8th, 15th or 22nd of the month.

Click on the link below to set up a direct debit.

Pay by Direct Debit

Pay by card

Using our online payment system. You will need to have your Council Tax account number to hand.

Pay online by card

Find out more about our 10-year Council Strategy

Council Strategy design

And read our proposals for local government reform

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