Close Recycling collection changes

We'll soon be making changes to the way recycling is collected, and we'll be delivering bins and boxes to households in preparation for this. Find out more.

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We're changing your recycling service

Your recycling service is changing.

As of 1 April 2019 we shall no longer be using the single-use purple sacks to collect glass, cans and plastic. This is kinder to the environment and is more cost effective.

To prepare for the changes we're delivering either a new blue-lidded bin or a black box to you, which will be used for the new services when they start.

If you currently put your paper and card recycling into a green bin, you'll be getting a blue-lidded bin delivered.

If you currently put your paper and card recycling into a green hessian sack, you'll be getting a black box delivered.

A blue-lidded bin has been delivered to my home, what should I do now?

We'll be writing to you soon to tell you when to start using this bin. Please do not use it before this time. Just carry on as normal.

In the meantime, just put your new bin somewhere safe.

What is the blue-lidded bin for?

Once the new service starts, the blue-lidded bin will be used for paper and card. It is twice the size of the small green bin currently used for paper and card, and therefore it will be collected every four weeks.

As your small green bin, which is currently used for paper and card, is to be used for glass, cans and plastics, we'll also deliver stickers to go on the front and lid of your green bin ready for when the new service starts.

A black box has been delivered to my home, what should I do now?

Once the new service starts we'll be using this box to collect your glass, cans and plastic.

We’ll be writing to you soon to tell you when to start using this box. Please do not use it before this time. Just carry on as normal.

What is the black box for?

The black box will be used to collect your glass, cans and plastic recycling instead of using the purple sacks.

 

What will the changes mean?

A summary of the new service is below. Click on the type of service relevant to you.

Your bin collection day may also change. Do check the bin calendar when you receive it in the post in the next few weeks. Our crews may also come to collect your bins later in the day than you are used to - just leave your bins out from 7am on the collection day.

New blue-lidded bin

This will be used for paper and card, rather than the small green bin as now. It is twice the size of the green bin.

Small green bin

This will be used for glass, cans and plastics, replacing the purple bag. There will be no need to bag the recycling up.

Large green bin

This will continue to be used for garden waste.

Small black bin

This will continue to be used for all other, non-recylable waste.

Download our information leaflet

Green hessian sack

This will continue to be used for paper and card. If you need more of them, contact us on 0303 123 1702

New black box

This will be used for glass, cans and plastics, replacing the purple bag. There will be no need to bag the recycling up.

Small black bin or sacks

This will continue to be used for all other, non-recylable waste.

Download our information leaflet

Need to contact us?

Contact us by e-form

Or give us a ring on 0303 123 1702 (office hours).

Why can't you just deliver the same box, or bin, to every property?

We want to offer as many people as possible a doorstep recycling service. The easiest way to do this is with wheelies bins, so that's why we use these in as many properties as possible. 

However, there are some properties - such as terraces - which do not have a way to get wheelie bins in and out of their properties. Therefore, where there is access issues, we provide green sacks for paper, and the boxes will be used for glass, cans and plastics.

Why are we doing this?

We are making these changes for a number of reasons.

We have negotiated a new contract with FCC who collect waste on our behalf. The new contract is designed to make improvements to the service as well as save the council money in the long-term.

Some of the benefits include:

  • Ending of the single-use purple bag. We know how popular this service is, but the bag itself cannot be recycled. Using a bin for glass, cans and plastic instead means we don't need a purple bag but the service remains as straightforward as possible.
  • Non-recyclable waste continues to be collected weekly, with garden waste every two weeks
  • New large bins for paper and card which doubles the current capacity, mean you continue to receive this service and it can be collected every four weeks.
  • New low-emission lorries with in-cab technology which can feed live information on collections back to the team - and for you via the website.
  • An estimated saving of around £5m over the current contract for the first eight years.

Are the changes for commercial waste services?

No. The changes only affect household waste collection services.