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Government's £150 rebate scheme

Eligible households across Allerdale will begin to receive their £150 energy cost council tax rebate from today (Thursday 12 May). 
More than 40,000 households will receive a one-off payment, with the first batch of payments for those in council tax bands A to D who pay for their council tax via direct debit.
There are some households whose Direct Debit details have not been verified and these will follow on as soon as possible. Households who don’t pay by direct debit will receive letters containing information on how they can collect the rebate from their local post office in the coming weeks. 

Find out more about the rebate scheme.

Changes to bin collections and customer services in Allerdale over the bank holiday

Luke Stamper

Luke Stamper

Posted on 26 April 2022

Residents are being reminded of changes to bin collections in Allerdale over the bank holiday weekend. 

Due to the bank holiday, there will be no collections on Monday 2 May.

Therefore, collections in the week commencing Monday, May 2 will take place one day later than normal. For example, collections due on Monday, May 2 will take place on Tuesday, May 3 and collections scheduled for Friday, May 6 will take place on Saturday, May 7. 

Collections scheduled for week commencing May 9 will take place on the usual days.

Allerdale’s Customer Services will close on Friday, April 29 at 5pm and reopen at 9am on Tuesday 3 May. 

Householders can check their collection day – and download a yearly calendar – on the council’s website at Missed bin collections can be reported at

Bins should be placed outside ready for emptying before 6am on the day of collection.

Residents are also being reminded that garden waste collections have also resumed across the borough.

Opening hours for leisure centres and gyms in Allerdale over the bank holiday weekend can be found here:

The 24-hour emergency helpline number for our services is 03031231702.