Close Coronavirus

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about help for affected businesses and individuals. Please use our online forms, webchat, app and phone number to contact us. Our offices are closed to the public. We have suspended garden waste collections to free up resource for the other collections.

Disruption due to the snow

Andrew Gilbert

Andrew Gilbert

Posted on 28 February 2018

Unfortunately the snow is affecting some of Allerdale Borough Council's services. We apologise to our customers for any inconvenience. Customers can use our app and website to report issues to us, as well as pay a bill. You can also ring us on 0303 123 1702. For updates follow us on Twitter and Facebook as well as check our website .

Bin collections

Our crews have been unable to collect rubbish and recycling from a number of areas today due to the snow.
Customers are advised to leave their bins and recycling out for collection as our crews will try to revisit properties over the next few days. However, this depends on the weather.
The areas affected are:

  • Applethwaite
  • Millbeck
  • Borrowdale
  • Bassenthwaite
  • Dearham - The Went
  • Cockermouth - Derwent Bridge
  • Cockermouth - Kirkgate
  • Wigton - How Rigg
  • Wigton - Fell View
  • Wigton - Railway Terrace
  • Wigton - Standing Stone Heights
  • Wigton - Grange Close
  • Wigton - Croft Grove
  • Thursby
  • Threapland
  • Plumbland
  • Arkleby
  • Gilcrux
  • Tallentire
  • Bridekirk
  • Maryport - Brooklands
  • Maryport - Alder avenue
  • Maryport - Nether View
  • Maryport - Meadow Way
  • Caldbeck
  • Uldale
  • Keswick - The Heads
  • Keswick - Headlands

Customer service centre

Our customer service centre in Cockermouth library has not been able to open today. All customers are advised to use the our website or app to report things to us or to pay a bill. Or to ring us on 0303 123 1702. 

Leisure centres

The Wave Centre in Maryport has been unable to open today due to staff shortages. The pool in Keswick is also closed, though the gym is open as usual. Customers are advised to go to the GLL website for more information 

Other information

Information on the roads and schools is available from Cumbria County Council and Cumbria Police. You can keep up to date with the weather via the Met Office, and report any power cuts to Electricity Northwest on 150. A list of other emergency numbers is available from Allerdale Borough Council's website and app.