Bins not been emptied? We do apologise, but due to changes to our waste collection services the crews are finding they are not able to make it to some properties on the right day. We are working to address this. If your bin hasn't been emptied, check our webpage to see if you live in an area we know about and, if so, please just leave your bin out. You do not need to report it to us. We are doing everything we can to return to your property in the following day or two. You can also find out more about the changes to our bin collections and check your bin day with our online calendar.