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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections over the last couple of weeks. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.


England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Parking charges and ways to pay for parking

Most of our car parks where charges apply are pay and display but we encourage you to use the MiPermit app.

If you want to use a ticket machine, find a parking space, pay the relevant fee and display the ticket clearly within your vehicle.

Using the MiPermit app

The easist way to pay for parking in many of our car parks is by using the MiPermit app.

The MiPermit app, can be downloaded from the Apple or Google Play stores.

Once downloaded and registered with a car, then just find a parking space and use the app to buy your digital 'ticket'.

To buy a parking session, you will need to make sure you pay for parking in the right car park. The app should find your location if location services is enabled on your phone. Or you can enter a specific code for that car park. These codes can be found below and on signage in the car parks.

Please note, you will not actually receive a paper ticket to display in your vehicle. Instead, the details will be registered on the MiPermit system which is used by our enforcement team. They'll check the system to see if you've paid.

You receive a receipt within the app for each purchase, and you can always download invoices if you need to claim the parking back such as for work. 

The app shows you how much time you have left on your parking and can give you a reminder in a text message. 

You can also use the MiPermit app to add more time to your parking at any point, if you wish to do more shopping or chat longer over a coffee.

The app will even help you find a parking space.

The code for each of the car parks is
CodeCar park nameNo of spacesVehiclesPostcodeArea
712220Otley Road87CarsCA12 5LEKeswick
712221Bell Close121CarsCA12 5JYKeswick
712222Central334CarsCA12 5DPKeswick
712223Lakeside243CarsCA12 5DJKeswick
712224Lakeside4CoachesCA12 5DJKeswick
712201Central Station303CarsCA14 3BUWorkington
712202Brow Top157CarsCA14 3ABWorkington
712231Brow Top Annex98CarsCA14 3ABWorkington
712203Elizabeth Street15CarsCA14 4BUWorkington
712204Allerdale House169CarsCA14 3YJWorkington
712205Udale Street35CarsCA14 3ANWorkington
712206Ladies Walk30CarsCA14 3BAWorkington
712214Water Street203CarsCA7 9AAWigton
712225Memorial Gardens (aka Wakefield Road)115CarsCA13 0HRCockermouth
712226Sullart Street62CarsCA13 0DYCockermouth
712228Bitterbeck69CarsCA13 9NWCockermouth
712230Riverside34CarsCA13 9NPCockermouth

Other ways to pay for parking in our car parks

Our multi-storey car park in Workington

This is pay on exit. Just take a ticket at the barrier, and pay at the machines before you return to your car.

Paying by cash and card

Our machines only take card payments due to the risk from coronavirus.

Parking permits

If you use our car parks regularly you can buy a parking permit to save you money.

Parking for Blue Badge holders

Blue badge holders can park for 3 hours free on our long stay car parks providing you display a valid blue badge and their time of arrival clearly in their front windscreen.

If you want to park for longer you can either return to the car park and purchase a ticket to cover their stay or use Mi Permit (download the app from your app store) to purchase a pay and stay to start once your three hours has ended.

If you are using short stay car parks they may only park for the maximum time allowed, again they must display a valid badge and their time of arrival. Check the maximum time at the specific car park as this may be different for each one. There are boards in each car park outlining this clearly.

Charges in our car parks

Find out our fees and charges for our car parks in our fees and charges document.

We provide a special 'early bird' offer at our multi-storey car park in Workington. Arrive before 9am and it is just £2.50 all day.

Penalty Charge Notices

If you feel you have received a penalty change notice (parking fine) incorrectly, you can appeal against it.

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