See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities -including details of our discretionary grant scheme - and individuals. Please use our online forms, webchat, app and phone number to contact us. Our offices remain closed to the public.
Report a broken or lost bin
If you need a replacement bin as yours has broken or has been lost, please ring us on 0303 123 1702 and speak to one of our customer service advisors.