Close Waste collections

Find out more about the changes to our bin collections. You can also check your bin day with our online calendar and if we have missed collecting your waste, you can report it online.You can also find out how to report issues to us online such as if you haven't had a calendar or a new bin/box.


Easter waste collections and opening hours

In the week beginning, 22 April, all collections will be a day later with collections usually due on Friday 26 April being carried out on Saturday 27 April. Collections return to normal in the following week. Find out more.


Elections - May 2019

Find out more about the local elections on 2 May 2019, including how to register to vote, how to apply for a postal or proxy vote and who is standing for election. You can also see a full breakdown of the results in 2015. You can also find out about the European Parliament elections on 23 May 2019.

Keeping Allerdale clean

Our aim is to keep Allerdale as a great place to live, work and visit through maintaining our spectacular views or keeping our streets, harbours, promenades, parks and open spaces clear of litter. We are committed to maintaining the highest standards of environmental quality.

Some of the complaints we get from members of the public include fly tipping, litter and dog mess. These are dealt with by our Street Scene team.

If you spot any problems with litter, dog mess, fly tipping or graffiti, then please report it online or contact us.  

How do we keep Allerdale clean?

The role of the Street Scene officers includes:

  • Dog warden duties, dealing with issues such as stray dogs, the enforcement of dog bylaws, noise and smell nuisance caused by dogs, dog fouling etc.
  • Litter warden duties, dealing with issues such as litter offenders, the investigation of fly tipping, the storage of domestic and commercial waste so that it does not cause a nuisance and education which is targeted at Key Stages one and two. We also enforce all relevant legislation regarding the above.
  • Investigation and enforcement of trade and domestic waste legislation.

Find out more about each particular issue

Dog mess

If you are a dog owner please clean up after your pooch. There is no excuse! 

You can report dog fouling for us to clean up using the button below. You can also report people who allow their dogs to foul without picking up after them. We will investigate if we have enough information.

Report dog mess

Dog issues

Our Street Scene Officers offer a number of services to local dog owners:

  • Collection of stray dogs
  • Microchipping
  • Assistance with missing dogs and cats
  • Rehoming of dogs
  • Investigation of noise and smell nuisance
  • Dog exclusion areas enforcement & complaints 
  • Dogs on leads enforcement & complaints
  • Advice on general animal welfare 
  • Advice on responsible dog ownership 
  • Educational programmes for schools/groups

Report a stray dog


Our street scene officers will investigate reports of litter around the Allerdale area to keep our communty clean. Once we recieve a report of litter our officers will take steps to remove it.

Report litter

You can also report a bin which needs emptying:

Report an overflowing bin

What is fly tipping?

If somebody dumps waste on an open space without the consent of the landowner then this is fly-tipping. It is dangerous, illegal and unsightly. If you see any fly-tipping please report it to us immediately.

Report fly tipping

What kind of items might by dumped?

Items that are dumped illegally often include:

  • Sofas
  • Carpets
  • TVs
  • Builder’s rubble
  • Mattresses
  • Fridges
  • And other general waste

What are the penalties?

If you are caught fly tipping you may be fined up to £50,000 or even be sent to prison. You may also be prosecuted if fly tipped items can be traced back to you, even if you weren’t the person who dumped them.

We all have a duty of care to ensure that our rubbish is passed on to an authorised person so that it can be disposed of safely. 

Don't get someone else you don't know or trust to get rid of your waste. If it is fly-tipped and we can trace you then it is you we will prosecute as the person responsible for the waste. Take your waste to the Household Waste Recycling Centre, our Crunch Service or get a bulky waste collection.

Have you seen someone fly tipping? Is there a place near you where items have been fly-tipped?

If so report it now:

Report fly tipping


Graffiti is any drawing, painting or messages that are written, painted or carved on public and private surfaces without the permission of the property owner. It makes an area appear rundown and neglected and is often difficult and expensive to remove.

Report graffiti
Graffiti on public buildings will be removed by our Street Scene team. Grafitti on a private building is the responsibility of the owner.

Trade waste legislation

Under the Environmental Protection Act 1990, all businesses (including those operating from home), have a legal responsibility to safely contain and legally dispose of any waste produced from their business. The local authority may issue you with a fixed penalty notice of £300 or take action in the Magistrates Court with a maximum fine of £5,000 if you fail to comply with the legislation.

Contact us to arrange a trade waste collection. We can offer some very competitive rates.

Report a waste disposal issue

Animal welfare and nuisance

In general, people are allowed to keep animals, as long as they do not cause a nuisance or a health hazard to other people and premises around them.

Our Street Scene officers investigate animal related report such as as noise, smells or waste caused by keeping animals and dead animals. 

If you have concerns for the welfare of an animal you should report it to the RSPCA.

Report a nuisance

Report a dead animal

Abandoned vehicles

You can report a potentially abandoned vehicle to the Council. Your name, address and contact details will be kept confidential by the Council. Other details about the vehicle will be communicated the DVLA and other relevant statutory agencies.

Report an abandoned vehicle

What action will we take?

Where a vehicle is considered by the Council to be abandoned the Council may affix a statutory notice to it or write to the last known keeper. On expiry of the stipulated time period the vehicle will be removed for storage or disposal.

We will recover costs incurred in removing, storing and disposing of abandoned vehicles from the owner responsible. Burnt out vehicles will be dealt with in accordance with their status (as to whether they have been lost or stolen).

Other vehicles which may appear to be abandoned

Vehicles which are involved in road traffic accidents, broken down, causing an obstruction or are a danger to other road users are the responsibility of the police.

Not having a current vehicle excise licence is not sufficient grounds to decide that a vehicle is abandoned. Such vehicles should be reported to the DVLA on their freephone telephone hotline 0800 032 5202 or email .

Fly posting

Fly posting has been defined as “the display of advertising material on buildings and street furniture without the consent of the owner.”

However it is more accurately described as “any advertisement displayed in contravention of the regulations made under section 220 of the Town and Country Planning Act 1990.

We can take action against those responsible for fly posting and remove illegal posters and placards and recover the costs incurred in doing so from those who have displayed them, or cause them to be displayed.

If we take action and you are found guilty of fly-posting, you may be fined up to £2,500 and we may also be able to recover our costs.Those caught in the act of fly posting can be issued with a maximum fixed penalty fine of £75.00.

Leaving leaflets on car windows is also an offence under the Road Traffic Act as it obstructs the view of the driver.

Report Fly Posting

Palm OIl

Palm oil is a type of oil derived from palm trees which is used in cooking, soap and biofuels. There have been several cargo incidents off the North West coast over recent decades and it is estimated that tonnes of palm oil remain in the wreckages. In addition, under the current regulations, ships are allowed to clean their tanks after delivering the substance to the UK, dumping a limited amount of the contaminated residue at sea, provided they do so more than 12 miles from the shore. 
Download our Palm Oil factsheet


Report Palm Oil online