Bins not been emptied? We do apologise, but due to changes to our waste collection services the crews are finding they are not able to make it to some properties on the right day. We are working to address this. If your bin hasn't been emptied, check our webpage to see if you live in an area we know about and, if so, please just leave your bin out. You do not need to report it to us. We are doing everything we can to return to your property in the following day or two. You can also find out more about the changes to our bin collections and check your bin day with our online calendar.
Sewerage sludge odours
This is a by-product of the treatment of sewage at wastewater treatment works. Water is removed from the sludge and lime is added to produce sewage sludge cake. The Government policy is that the best environmental option is to dispose of sewage sludge on agricultural land.
The addition of lime reduces potential for odour, kills bacteria to a safe level and improves its suitability for spreading on agricultural land.
Any environmental problems caused by the storage of sewage sludge are regulated by the Environment Agency.
Odours caused during the spreading of sewage sludge can be investigated by our Environmental Protection team.