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Death of HRH The Duke of Edinburgh

Allerdale pays tribute to HRH The Duke of Edinburgh who has sadly died on 9 April 2021.


Coronavirus restrictions remain in place across England including Allerdale. Some of the rules on what you can and cannot do changed on March 29. However, many restrictions remain in place. This link includes details of the roadmap out of lockdown. The government has announced further easing of restrictions from April 12.

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help for affected businesses, charities and other organisations including the support grants that are available.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres are not open to the public at the moment due to the restrictions. Please use our online forms, webchat, app and phone number to contact us

Bin request forms

You can now request waste bins online. We have moved the service online to make it quicker and easier for you to make a request. And, as it's 24/7, seven days a week, you can make a request on a day and at a time to suit you.

If your container(s) are broken or badly damaged, use the button below. You must supply a photo showing the damage to each bin that you request. If you are moving into a new home that is not a new-build, then use this form.

Bin replacement request form

If you have moved into a new-build property - or are about to - use the button below.

New-build property bin form

If your bin is lost or missing after collection, use the button below. If you are moving into a new home that is not a new-build and there are no bins present, then use this form.

Lost or missing bin request form

If you are requesting a larger general waste bin, use the button below. Please note: strict eligibility criteria apply to these requests.

Larger bin request form

If you have any queries, please call   0303 123 1702  and speak to one of our customer service advisors.