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Coronavirus

Cumbria and the rest of England has been placed in national lockdown (stay at home). This link includes details of the roadmap out of lockdown.

See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities including the support grants. There is also advice for individuals including the Test and Trace Support payment. Our customer contact centres are not open to the public at the moment due to the restrictions. Please use our online forms, webchat, app and phone number to contact us. 

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Manage your Council Tax account online

View your council tax bill, make payments and tell us about a change of address or your circumstances.

The self-service online portal will be unavailable temporarily for both Council Tax and Benefits usage in late February and early March to allow us to carry out the end-of-year billing process. The online e-claim form whereby customers can apply for Housing Benefits will also be unavailable. The Online Portal (inc CTAX, Benefits & Landlord services) will be unavailable to the public from 4pm on February 25th  until March 12th . E-Claim will be unavailable to the public from 4pm February 25th  to March 2nd.

Please come back to the site on  2 March and  make your claim then. When completing the online claim form please state the date you wished to apply from if that is earlier than 2 March 2021. 

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Council tax online account

Change of address