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Garden waste collections

The council and our waste collection partners Allerdale Waste Services would like to apologise for the issues which have affected some properties' garden waste collections this week. The issues have been caused by self-isolation and other staff absences. 

The advice for households who've not had their collection this week is to take bins back in and present them on their next scheduled garden waste collection day.

Households are advised to continue checking our website and social media accounts for the latest information on collections.

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Coronavirus

England has moved into Step 4 from 19 July 2021

• See the latest news and get more information regarding coronavirus (Covid-19) and our services.

• Help and advice for affected businesses, charities and other organisations.

• Advice for individuals including the Test and Trace Support payment to help those self-isolating.

• Our customer contact centres have reopened to public on an appointment-only basis. However, please use our online forms, webchat, app and phone number to contact us where possible. Contact us link includes details on how to book an appointment. 

Duty to Refer and Self-Referral

From 1 October 2018 all public authorities have a ‘Duty to Refer’ cases of homelessness, or those threatened with homelessness, to a local housing authority. The list of public authorities includes the following agencies:

  • Prison (public and private)
  • Youth Offender Institutes
  • Secure training centres
  • Secure colleges
  • Youth offending teams
  • Probation Service
  • Jobcentre Plus
  • A&E services provided by hospitals
  • Urgent treatment centres
  • Hospitals in their capacity of providing in-patient treatment
  • Social services authorities
  • the Secretary of State for Defence in relation to members of the regular forces

You can refer someone, or refer yourself, to the Housing Option teams in the following ways:

To make a referral by telephone, please contact 01900 702660 .

Alternatively, if you would like provide your details online use the link below and someone will be in touch with you to discuss the matter further. 

Refer a Housing Options enquiry

Or, if you represent a public authority (as specified above) you can download a Referral Form and send it via email to dutytorefer@allerdale.gov.uk


 

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