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Duty to Refer and Self-Referral

From 1 October 2018 all public authorities have a ‘Duty to Refer’ cases of homelessness, or those threatened with homelessness, to a local housing authority. The list of public authorities includes the following agencies:

  • Prison (public and private)
  • Youth Offender Institutes
  • Secure training centres
  • Secure colleges
  • Youth offending teams
  • Probation Service
  • Jobcentre Plus
  • A&E services provided by hospitals
  • Urgent treatment centres
  • Hospitals in their capacity of providing in-patient treatment
  • Social services authorities
  • the Secretary of State for Defence in relation to members of the regular forces

You can refer someone, or refer yourself, to the Housing Option teams in the following ways:

To make a referral by telephone, please contact 01900 702660 .

Alternatively, if you would like provide your details online use the link below and someone will be in touch with you to discuss the matter further. 

Refer a Housing Options enquiry

Or, if you represent a public authority (as specified above) you can download a Referral Form and send it via email to dutytorefer@allerdale.gov.uk