Close ​​​​​​​Waste collections

Bins not been emptied? We do apologise, but due to changes to our waste collection services the crews are finding they are not able to make it to some properties on the right day. We are working to address this. If your bin hasn't been emptied, check our webpage to see if you live in an area we know about and, if so, please just leave your bin out. You do not need to report it to us. We are doing everything we can to return to your property in the following day or two. You can also find out more about the changes to our bin collections and check your bin day with our online calendar.

Make a general enquiry

It takes less than a minute to register to be able to submit and track the progress of enquiries and reports on-line using myAllerdale on-line reporting.  Click on the Register now button and create your account to be kept informed, and track progress of, your report and enquiries. 

Once registered you can report problems 24 hours a day, 7 days a week through our website or by downloading the free myAllerdale app to your smart phone or tablet. Available for AppleAndroid  and Windows devices from your app store, search for myAllerdale and download free of charge.

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General enquiry form