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Government's £150 rebate scheme

Eligible households across Allerdale will begin to receive their £150 energy cost council tax rebate from today (Thursday 12 May). 
 
More than 40,000 households will receive a one-off payment, with the first batch of payments for those in council tax bands A to D who pay for their council tax via direct debit.
 
There are some households whose Direct Debit details have not been verified and these will follow on as soon as possible. Households who don’t pay by direct debit will receive letters containing information on how they can collect the rebate from their local post office in the coming weeks. 

Find out more about the rebate scheme.

Odour pollution

Odours can arise from industrial, commercial or agricultural processes.

We investigate complaints of alleged odour nuisance and take action where appropriate. An odour can, in certain circumstances, be a statutory nuisance. When assessing statutory nuisance, the factors that need to be considered include:

  • Severity of the odour
  • How often it occurs
  • How long it lasts and how it affects you.

If you are affected by an odour

In the first instance, you should approach the person or business causing the odour and explain the situation. If this does not bring about an improvement you may contact environmental health for advice or request that we investigate the complaint.

You will need to provide us with your name and address, details of the odour, when and how long the odour occurs and how it affects you. We may ask you to make a written record of when the problem occurs using the odour recording form.

Report an odour to us

Types of odour problems

It is not possible to completely remove all odours. However, planning conditions generally prevent odour nuisances occurring from commercial kitchens.

If you feel that an odour from a commercial kitchen is having an unreasonable effect on the enjoyment of your property, contact Environmental Health for advice.

Allerdale Borough Council regulates certain types of businesses to keep air pollution, including odour, to a minimum by issuing environmental permits .

The Environment Agency also issues and enforces permits for larger industrial activities.

Odour complaints may result from the storing and spreading of bio-solids (sewage sludge), animal manure and slurries (muck spreading). Go to our  sewage odours page for information and guidance.

What happens once we have investigated?

After gathering the information, we will decide on the best way to continue the investigation.

If the investigation verified that an odour nuisance exists we will write formally to the person or business causing the nuisance or may serve an Abatement Notice requiring the odour nuisance to be stopped.

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