Find out more about the changes to our bin collections. You can also check your bin day with our online calendar and if we have missed collecting your waste, you can report it online.You can also find out how to report issues to us online such as if you haven't had a calendar or a new bin/box.
Easter waste collections and opening hours
In the week beginning, 22 April, all collections will be a day later with collections usually due on Friday 26 April being carried out on Saturday 27 April. Collections return to normal in the following week. Find out more.
Elections - May 2019
Find out more about the local elections on 2 May 2019, including how to register to vote, how to apply for a postal or proxy vote and who is standing for election. You can also see a full breakdown of the results in 2015. You can also find out about the European Parliament elections on 23 May 2019.
Odours can arise from industrial, commercial or agricultural processes.
We investigate complaints of alleged odour nuisance and take action where appropriate. An odour can, in certain circumstances, be a statutory nuisance. When assessing statutory nuisance, the factors that need to be considered include:
- Severity of the odour
- How often it occurs
- How long it lasts and how it affects you.
If you are affected by an odour
In the first instance you should tactfully approach the person or business causing the odour and explain the situation. If this does not bring about an improvement you may contact environmental health for advice or request that we investigate the complaint.
You will need to provide us with your name and address, details of the odour, when and how long the odour occurs and how it affects you. We may ask you to make a written record of when the problem occurs using the odour a recording form.
What happens once we have investigated?
After gathering the information, we will decide on the best way to continue the investigation. If the investigation verified that an odour nuisance exists we will write formally to the person or business causing the nuisance or may serve an Abatement Notice requiring the odour nuisance to be stopped.