Close Waste collections

Find out more about the changes to our bin collections. You can also check your bin day with our online calendar and if we have missed collecting your waste, you can report it online.You can also find out how to report issues to us online such as if you haven't had a calendar or a new bin/box.


Easter waste collections and opening hours

In the week beginning, 22 April, all collections will be a day later with collections usually due on Friday 26 April being carried out on Saturday 27 April. Collections return to normal in the following week. Find out more.


Elections - May 2019

Find out more about the local elections on 2 May 2019, including how to register to vote, how to apply for a postal or proxy vote and who is standing for election. You can also see a full breakdown of the results in 2015. You can also find out about the European Parliament elections on 23 May 2019.

Emergency helplines

Our 24 hour emergency helpline number for our services is 0303 123 1702. You will hear a series of options to be put through to the correct section

If there is a danger to life, ring 999 immediately.

In emergency situations, such as a flood, one of the best ways to keep in touch with the latest information is to follow an organisations Twitter feed.

Please only use these numbers in genuine emergencies. You may be putting someone else's life at risk otherwise.

Allerdale Borough Council services - emergency contacts
Service Out of hours Twitter feed
Out of hours/emergency number 0303 123 1702 @allerdale
Dangerous structures 0303 123 1702 @allerdale
Footway lights 0303 123 1702 @allerdale
Trees 0303 123 1702 @allerdale
Homelessness 0303 123 1702 @allerdale

Emergency contacts for other services and organisations

Emergency services
Service Out of hours Twitter feed
Police 999 @Cumbriapolice
Fire 999 @Cumbriafire
Ambulance 999 @NWAmbulance
Coastguard 999 @CoastguardTeam
Mountain Rescue 999
Health services
Service Out of hours Twitter feed
Cuedoc 01228 401999
NHS Direct 111 @NHS111
West Cumberland Hospital, Whitehaven 01946 693181
Housing and housing associations
Service Out of hours
Castles and Coasts 0345 3450272
Home Housing 0345 1414663
Impact Housing 03448 736290
Westfield Housing 0845 3457808
Cumbria County Council
Service Out of hours Twitter feed
Road flooding and blocked road drains 0300 303 2992 @CumbriaCC
Social Services Helplines 01228 526690 (adult) and 0333 240 1727 (children's) @CumbriaCC
Street Lights 0300 303 2992 @CumbriaCC
Trees (blocking a highway) 0300 303 2992 @CumbriaCC
Utility companies
Service Out of hours Twitter feed
Electricity North West 105 (or 0800 1954141) @ElectricityNW
Power lines or pylons down 0800 1690719
National Grid - gas leaks 0800 111999 @nationalgriduk
United Utilities - Water, blocked public drains 0845 7462200 @CumbriaCC
Environment Agency - flooding
Service Out of hours Twitter feed
Environment Agency - general 0800 807060 @EnvAgency
Floodline 24 hrs 0345 988 1188 @EnvAgency