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Cost of living - help and support

Find out more about the help and support that is available to local residents to help with the rising cost of living.

Support available for Allerdale residents struggling with council tax payments

Jonathan Irving

Jonathan Irving

Posted on 09 April 2020

Residents in Allerdale are being reminded that support is available for those struggling to pay their council tax during the coronavirus pandemic.

The council recognises that people may be facing financial difficulties because of the impact of the virus but we'd ask everyone who can continue to pay their council tax to do so, as this helps pay for many of the services currently in demand such as health and social care.

However, if you are struggling to afford to pay, then we encourage you to go to https://www.allerdale.gov.uk/en/coronavirus/coronavirus-council-tax-benefits-and-financial-support/ for more information about some of financial support that’s on offer.

There are options such as reducing monthly payments by spreading the costs over the 11 remaining council tax-paying months, rather than 10. People may also be entitled to help under the Council Tax Reduction Scheme.

If you think you may be eligible for council tax reduction you can apply online at https://www.allerdale.gov.uk/en/council-tax/council-tax-discounts/council-tax-reduction-low-income/

For those struggling to access this support online, or to get more information, the council’s customer services team are on hand to offer guidance. People can contact them by calling 0303 123 1702 or using the webchat function on www.allerdale.gov.uk.