Close Waste collection services

Garden waste and recycling (glass, cans and plastic) services: We are working hard to get these services resumed and will announce a resumption date as soon as we can. We apologise for the inconvenience and thank customers for their patience. Domestic waste, paper/card and trade waste collections remain unaffected by the changes. More details here.

Advertisement

Reporting a missed bin

Once you have found your property using the system below, you can report a missed bin. Just click on the button "report a missed bin".

You can also find out more about what waste can go in each bin.

You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice.

Temporary suspension of some waste collections

Allerdale Borough Council is advising residents of changes to waste services over the next few weeks which are aimed at alleviating the issues which are affecting collections. Both the council, and FCC Environment, apologises for any inconvenience caused. 

The council introduced a new waste collection service on 1 April 2019 with services provided by FCC Environment. This introduced completely new bin collection rounds and new lorries with in-cab technology.  
 
However, since the changes were introduced the bin crews have not been able to make it to some properties on the scheduled day. Therefore, the council is introducing temporary changes, to help crews complete the rounds whilst more permanent solutions are devised by the council and FCC. 
 
The changes come into place from Monday 8 July 2019 and will mean: 

  • All garden waste collections are suspended for up to the next two months 
  • All glass, cans and plastic recycling collections are also suspended for up to the next two months 

Domestic waste and paper and card and trade waste collections remain unaffected by the changes. 

During this period, residents are advised to use the recycling centres and the household waste recycling sites to dispose of their recycling and garden waste. Details, and locations, can be found on the council’s website at: https://www.allerdale.gov.uk/en/waste-recycling/recycling-centres/.  

Residents are also encouraged to remember the phrase: Reduce, reuse, recycle. Where possible reduce the amount of waste you are creating and reuse items such as plastic boxes to help reduce the amount of waste you put out and to wash and squash down recycling where possible.

Report a missed bin and check your bin calendar