Find out more about the new national restrictions in place from November 5 to December 2 2020. From 00:01 on December 2 we'll move to Tier Two restrictions.
See the latest news and get more information regarding coronavirus (Covid-19). Find out more about the help for affected businesses, charities including the support grants. There is also advice for individuals including the Test and Trace Support payment. Our customer contact centres are not open to the public during the period of the new national restrictions. Please use our online forms, webchat, app and phone number to contact us.
Once you have found your property using the system below, you can report a missed bin. Just click on the button "report a missed bin".
You can also find out more about what waste can go in each bin.
You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice.
Report a missed bin and check your bin calendar