Reporting a missed bin
Once you have found your property using the system below, you can report a missed bin. Just click on the button "report a missed bin".
You may need to provide contact details when reporting a missed bin. Therefore before reporting it, you may want to read our Waste Services Privacy Notice. Clicking the link will take you to our online reporting system which will open in a new tab.
Changes with garden bin collections over Christmas and New Year
There's going to be some small changes to our garden waste service over the Christmas and new year period.
Collections will now end one week earlier than normal to allow crews to collect the expected increased amount of Christmas and new year waste and recycling.
This means that the final garden waste collections of 2020 will be made in the weeks beginning 7 or 14 December. There will be no garden waste collections in the weeks beginning 21 and 28 December.